Privacy policy.
We are Cynative Ltd. This privacy policy outlines how we collect, use, and protect your personal information when you use our services.
You can contact us at [email protected].
- 01Introduction
- 02Contact information
- 03Types of data collected
- 04Mode and place of processing personal data
- 05Detailed information on the processing of personal data
- 06Further information
- 07Your rights
- 08Further information if you reside in California
- 09Do Not Track
- 10Additional information about data collection and processing
- 11Definitions and legal references
01Introduction
- What is this policy about?
This document explains how this website collects, uses, and protects your personal data to achieve the purposes outlined in this document.
- What is personal data?
Personal data refers to information that can be used to identify you directly or indirectly. This includes details such as first name, last name, email address, user activity, and device information. You can find detailed information on each type of personal data collected in dedicated sections of this privacy policy or in text shown before data is collected.
02Contact information
Email: [email protected]
03Types of data collected
The types of personal data that this website collects, by itself or through third parties, may include:
- Information you provide.
The name, email address, company and role you enter in our contact form, the content of your message, and of our subsequent correspondence with you.
- Information collected automatically.
Your IP address and Usage data.
Providing this information is voluntary. If you choose not to provide it, we may be unable to respond to your enquiry.
Complete details on each type of personal data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the data collection.
You are responsible for any third-party personal data obtained, published or shared through this website.
04Mode and place of processing personal data
- Methods of processing.
We take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the data. The data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. The data may also be accessible to external parties appointed, if necessary, as data processors by us. These parties include providers of website hosting and content delivery, form handling, email delivery, and professional services. The updated list of these parties may be requested from us at any time using the contact details provided in this document.
- Place.
The data is processed at our operating offices and in any other places where the parties involved in the processing are located. Depending on your location, data transfers may involve transferring your data to a country other than your own.
- Retention time.
Unless specified otherwise in this document, personal data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on your consent.
05Detailed information on the processing of personal data
Your personal data is collected to allow us to provide our service, comply with our legal obligations, respond to enforcement requests, protect our rights and interests (or yours or those of third parties), detect any malicious or fraudulent activity, as well as the purposes set out below.
Contacting you — Contact form (this website)
By filling in the contact form with your data, you authorize this website to use these details to reply to your requests for information, quotes or any other kind of request as indicated by the form's header.
- Personal data processed
First name; last name; email address; company name; job title or role; message content.
- Categories under the CCPA
Identifiers; professional or employment-related information.
06Further information
- How long we keep your information.
When we collect your personal information, we keep it for as long as required for the purposes we collected it for. Sometimes we may need to keep it longer, where a legal obligation requires it. Once the retention period expires, your personal data will be deleted.
07Your rights
You may ask us for a copy of the personal information we hold about you, ask us to correct it if it is inaccurate, or ask us to delete it. Depending on where you live, you may have further rights under the law applicable to you.
To make a request, or to review or request changes to your information, email us using the contact details at the start of this document. Requests are free of charge. We may need to verify your identity before responding, and certain exceptions may apply.
08Further information if you reside in California
This section applies to all consumers residing in California, United States of America, according to the California Consumer Privacy Act of 2018 (the "CCPA"), as updated by the California Privacy Rights Act (the "CPRA") and subsequent regulations. For such consumers, this section supersedes any other possibly divergent or conflicting information contained in the privacy policy. This part of the document uses the term "personal information" as defined in the CCPA/CPRA.
Categories of personal information that we collect
- We have collected the following categories of personal information about you: identifiers; professional or employment-related information; and internet or other electronic network activity information.
- We do not collect sensitive personal information.
- We will not collect additional categories of personal information without notifying you.
How we use your personal information
We may use your personal information to allow the operational functioning of this website and features thereof, for commercial purposes, and for complying with the law. We won't process your information for unexpected purposes, or for purposes incompatible with the purposes originally disclosed, without your consent.
Sale or sharing of your personal information
We do not sell or share your personal information.
Your privacy rights under the CCPA/CPRA and how to exercise them
- The right to know
Request that we disclose the categories and specific pieces of personal information we have collected, the sources, the purposes, and the third parties with whom we share it.
- The right to delete
Request that we delete your personal information, subject to legal exceptions.
- The right to correct
Request that we correct inaccurate personal information we maintain about you.
- The right to non-discrimination
We will not discriminate against you for exercising any of your rights under the CCPA.
To exercise these rights, submit a verifiable request to us via the contact details at the start of this document. We will confirm receipt within 10 days and respond within 45 days (up to 90 days if needed).
09Do Not Track
Some browsers can be configured to send "Do Not Track" signals to the online services you visit. We do not track visitors across third-party websites, so we do not respond to these signals.
10Additional information about data collection and processing
- System logs and maintenance.
For operation and maintenance purposes, this website and any third-party services may collect files that record interaction with this website (System logs) or use other personal data (such as the IP Address) for this purpose.
- Changes to this privacy policy.
We may update this privacy policy at any time. When we do, we will revise the "Last updated" date at the top of this page and post the revised version here.
11Definitions and legal references
- Personal data (or data).
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
- Usage data.
Usage data is information automatically collected through this website or third-party services, including your IP address, browser type, operating system, time and method of requests, response status, visit duration, page sequence, and device-specific details.
- This website.
The means by which your personal data is collected and processed.
- Legal information.
This privacy statement has been prepared based on provisions of multiple legislations. This privacy policy relates solely to this website, if not stated otherwise within this document.